What do I do?

You can start by contacting support. In order to assist you, we need the following information:

  • The exact kill message you received; the message should look similar to the following:
    <13:21:18> [shadowfire] -!- ERROR Closing Link: nim[] ([Caladan.ShadowFire.ORG] Local kill by nim (brb))
  • The complete message you receive when attempting to connect to the network.

NOTE: Without the entire message it is nearly impossible to find the matching Z-Line / G-Line.

Why did this happen?

More than likely, it happened as a result of either a spamfilter match, open proxy monitors, or you violated one of our [AUP|rules].

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